Analysis Of The Speech And Language Therapist s Caseload

The treatment of stammering has been reported as one of the least popular aspects of the speech and language therapist’s caseload (St Louis et al1993 cited in Crichton-smith 2002) and speech therapists give negative personality traits to people who stammer (Ruscello et al 1989). The purpose of this study will be to investigate whether the attitudes of SLT’s towards child stammering have an effect on the intervention they are able to provide and what elements impact on this. The focus will be on the speech therapist’s views and the questions will be adapted to cover any new topics that arise. It would be useful to have a growth in knowledge in this area to ensure that speech therapists have the correct teaching and training to have the†¦show more content†¦In addition, this study focuses on clinician attitudes in general towards children who stammer and doesn’t specifically look at their views on therapy for this client group. Therefore, this propo sed study aims to build on the research carried out by Critchton-Smith and focus on the therapy and intervention for children who stammer. Another study that has previously considered this subject is Cooper et al 1996 which looked at clinician’s attitudes towards stutterers and what they do in therapy with clients who stutter. However this study was carried out with Speech and Language therapists in the USA, therefore the proposed study will be carried out with British speech therapists as the attitudes may be very different to those in the USA and may also have changed over the last 20 years after the introduction of various training via Michael Palin and the Lidcombe centre. The cooper study also outlined that 30% of therapists thought that therapy for school aged children would be ineffective if they had no early intervention (Cooper et al 1996) Therefore in this study it would be useful to see if therapist’s attitudes have changed towards providing therapy for those who have not had early intervention. Therefore, after considering the previous literature the justification for carrying out this study would be there has been noShow MoreRelatedA Brief Note On The Stroke Affected The Right Hemisphere Of His Brain Essay2180 Words   |  9 PagesSection A. Client Overview DG was 54 when he suffered a stroke in February 2016. The stroke affected the right hemisphere of his brain, this resulted in a difficulty in understanding high level language e.g. jokes, metaphors and extended pieces of text. Right-sided strokes are associated with patients being emotionally labile, confused and impulsive, these characteristics and their impact were considered throughout DG’s care. Prior to his stroke, he was a carer for his wife, who has dementiaRead MoreEssay on Legal Article Review2785 Words   |  12 Pageshealth care ------------------------------------------------- Write a 700- to 1,050-word analysis of the article or legal case and prepare to present how the issue in the article or legal case relates to the nature, sources, and functions of the law. References Health Care Issues Brief- Acute Care (1997-2012). Retrieved from http://www.asha.org/slp/healthcare/acute_care.htm Changes Impacting Speech-Language Pathology Practice In An Acute Care Medical Setting Reimbursement Issues Health careRead MoreTraining At The University Of Liverpool2359 Words   |  10 Pagesphysiotherapy and to develop specific clinical skills in each, as well as making me a much more adaptable and flexible therapist (0.1). Throughout each of my placements I have readily identified my strengths and weaknesses, thus enabling me to use my weekly and overall placement objectives to aid my own improvement. At the beginning of each placement I carried out a SWOT analysis which I presented to my educators giving a clear outline of my strengths and weakness, and opportunities I would like toRead MoreLearning and Social Care Essay examples30870 Words   |  124 Pagesprinciples for early years provision EYMP 2: Promote learning and development in the early years EYMP 3: Promote children’s welfare and well being in the early years EYMP 4: Professional practice in early years settings EYMP 5: Support children’s speech, language and communication SCMP 1: Assessment and planning wi th children and young people SCMP 2: Promote the well being and resilience of children and young people SCMP 3: Professional practice in children and young people’s social care LDSSMP 1: SupportRead MoreNursing Essay41677 Words   |  167 Pagesappropriate balance. This study was supported by Contract No. 65815 between the National Academy of Sciences and the Robert Wood Johnson Foundation. Any opinions, findings, conclusions, or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the view of the organizations or agencies that provided support for this project. International Standard Book Number 0-309-XXXXX-X (Book) International Standard Book Number 0-309- XXXXX -X (PDF) Library of Congress ControlRead More_x000C_Introduction to Statistics and Data Analysis355457 Words   |  1422 Pagesto Statistics and Data Analysis This page intentionally left blank Introduction to Statistics and Data Analysis Third Edition Roxy Peck California Polytechnic State University, San Luis Obispo Chris Olsen George Washington High School, Cedar Rapids, IA Jay Devore California Polytechnic State University, San Luis Obispo Australia †¢ Brazil †¢ Canada †¢ Mexico †¢ Singapore †¢ Spain †¢ United Kingdom †¢ United States Introduction to Statistics and Data Analysis, Third Edition Roxy Peck

The Black Codes Of Mississippi - 1086 Words

The Black Codes of Mississippi were written by Southern State Legislatures in 1865. The Black Codes are government documents that were prepared to discuss the legal status of newly freed slaves after the civil war. The Black Codes from Mississippi and Louisiana wanted to restore slavery in all but name. While the Black Codes from states like Georgia, were rather lenient. Klan Terrorism in South Carolina was written by Lee Guidon in 1872. These Government Reports/Documents were a series of racial incidents involving the KKK or Ku Klux Klan in York County, South Carolina. Report on Conditions in the South was written in 1865 by Carl Schurz. This report was ordered by President Lyndon B. Johnson, Johnson wanted a report of whether the southern whites had accepted emancipation and their defeat or not, and whether the Unionists and southern ex-slaves were safe and receiving fair treatment in the South. During the Late Nineteenth Century, white southerners used strict laws within the legal system and violence to prolong the economic and political oppression of African Americans which led to the Jim Crow Segregation system being created. Although the southern whites were trying to maintain the oppression, blacks relied on each other’s help and the help of the military to fight back and keep order and peace as best as they could. While the whites tried to maintain the economic and political oppression of the African Americans, the African American had to take responsibility andShow MoreRelatedThe Black Codes Of Mississippi920 Words   |  4 Pagesthey received. With documents like The Black Codes restricting them from numerous privileges that white people had and the terroristic organization known as the Klu Klux Klan attacking and killing them, African-American’s were still being oppressed by their government as well as their fellow man. Slavery may have been abolished, but African-American’s were not yet given the freedom and rights that their white counterparts took for granted. The state of Mississippi, as well as many other southern statesRead MorePrimary Source Document Assignment The Mississippi Black Code853 Words   |  4 PagesPrimary Source  Document  Assignment The Mississippi Black Code  (1865) 　　 　　From slavery period of no political status to President Abraham Lincoln abolition of slavery, from the â€Å"Voting Rights Act† to today’s Obama, slaves to the president, African Americans traveled is a difficult and tortuous politics of the road. In American history, the oppressed deepest is the black. With the opening of new routes, in 1526, Spanish colonists Lucas Vazquez. De Ayllà ³n first time the salves shipped to North AmericaRead MoreAs Far as the Crow Flies731 Words   |  3 PagesMississippi history is long and varied. Three historical events Mississippi will long be known for is slavery, Jim Crow Laws, and the murder of Emmett Till. Slavery began in Mississippi before it became a state and the majority of its existence relied on the free labor of African-Americans. Jim Crow Laws enforced segregation between African-Americans and Whites in Mississippi following the end of slavery. Emmett Till was an unfortunate casualty of unknowingly going against the laws of segregationRead More Freed Blacks rights after the Civil War Essay544 Words   |  3 PagesFreed Blacks rights after the Civil War During the year of 1865, after the North’s victory in the Civil War, the Republican Party began to pass national legislation in order to secure free blacks’ rights. Through the 13th, 14th and 15th amendments to the constitution, the republicans tried to protect and establish black freedoms. At the same time southern state legislators were passing laws to restrict free blacks’ freedoms. Through the use of black codes and vagrancy laws, the south attemptedRead MoreRedemption : The Last Battle Of The Civil War922 Words   |  4 Pages In Redemption: The Last Battle of the Civil War, Nicholas Lemann describes how reconstruction failed because of the violent strategies and intimidation of white southerners to African Americans, which took place mainly in Southern states like Mississippi and Louisiana. Abraham Lincoln issued the Emancipation Proclamation to free slaves in the south in 1863. Later on, the thirteenth amendment was ratified to abolish slavery in 1865. Even though these documents were completed, African Americans wereRead MoreThe Demoralizing Reality of the Recpnstruction Era828 Words   |  4 Pagesfortunate as any white perso n. Unfortunately, this was an illusion. While Congress could ratify amendments, the states retained a massive amount of power and utilized this to reissue the Slave Codes as Black Codes. While all of the southern states passed Black Codes, Mississippi was the first to do so. With the black codes in place, it seemed as though freedom was not going to just fall in the laps of the newly freed men and women, but that it would be a battle fought for decades. Although slavery was eradicatedRead MoreBlack Codes And Jim Crow944 Words   |  4 PagesBlack Codes and Jim Crow â€Å"For the next several decades, at least, we will suffer this racial future of colorblind white dominance† Ian Haney-Là ³pez argues in his book White by Law, however America today, though colorblind as America may be, is in a much better place than the times of the Black Codes and Jim Crow laws. These laws restricted the freedoms of African Americans living in the United States that just became free men and women after the turn of the Civil War. The Black Codes were laws passedRead MoreThe Slow Road to Freedom: The Black Codes738 Words   |  3 PagesConfusion abounded in the still-smoldering South about the precise meaning of â€Å"freedom† for blacks. Emancipation took effect haltingly and unevenly in different parts of the conquered Confederacy. As Union armies marched in and out of various localities, many blacks found themselves emancipated and then re-enslaved. Blacks from one Texas county fleeing to the free soil of the liberated county next door were attacked by slave owners as they swam across the river that marked the county line. The nextRead MoreThe Amendment Of The Fourteenth Amendment1438 Words   |  6 Pagesof prisoners). In short, this amendment freed the black slaves (and other races) of enslavement. Unfortunately though, the black slaves were never truly â€Å"free† for well over 100 years, as after the passing of the 13th amendment, they were repeatedly persecuted against, most notably in the southern United States. Furthermore, Mississippi never submitted the required paperwork to ratify the 13th amendment until February 7th, 2013 (Waldron, â€Å"Mississippi Officially Abolishes Slavery†, 2013). FortunatelyRead MoreReconstruction in America971 Words   |  4 Pagestouch the slave codes of the various southern States, and the laws respecting free people of color consequent†¦are presumed to have lost none of their vitality, but exist as a convenient engine for our oppression†¦Ã¢â‚¬  (â€Å"Address from the Colored Citizens of Norfolk, Virginia, to the people of the United States† 407). Many freed slaves after the end of the Civil War still had the feelings of being oppressed by the new governments of the South, largely in regard towards the black codes. Many African Americans

Integrating IT Service Management Requirements †MyAssignmenthelp

Question: Discuss about the Integrating IT Service Management Requirements. Answer: Introduction The international Information Technology standard, which allows a company to present a proof of their excellent practices in the industry, is the ISO/IEC 20000 standard. This standard presents the best industry service benchmarks so that the companies to provide evidence of their own services in comparison to the set benchmarks. This enables a company to reach a desired height of quality in delivering improved quality of IT services. It has now become a competitive differentiation between IT service provider companies and has helped in raising the quality of services provided in the IT organizations (Cortina et al. 2016). In this particular report, a case study of a webinar explains the functionality and importance of ISO/IEC 20000 for the IT industry. Further, the report would include discussions about Service Management Systems and in which way can it be incorporated into ITSM to enhance the services of ExcelIT. The report would next include a brief summary of the engagement highli ghted by the webinar spokesperson based on the iterative engagement approach of ISO/IEC 20000 certification journey and discuss major engagement challenges that have been encountered during the case study described in the webinar. The last part of the report would hold three key benefits of ISO/IEC 20000 certification. IT Service Management or more commonly known as ITSM are the policy driven activities of an organization as a whole. The system also involves organization-structured processes and their supporting procedures that involve providing the best quality of IT services to the customers (Laudon and Laudon 2016). The Service Management thus means for the better implementation of the IT services to meet the needs of a customer and to abide by the service that they have promised to deliver to their customers. This degree of implementation of a IT Service Management in an organization is measured by service providers through an mixture of people consisting of process an information technology. If the implementation is justified in the basis of discipline, ITSM has a much more similarity with general management approaches (Cots and Casadess 2015). These approaches are Quality Management, Software Engineering and Information Security Management. The presence of Service Management system in an orga nization ensures the excellence of the companys service provided to the customers. The ITSM system is being implemented by many organizations worldwide to support the service providing systems of the business. Since, it represents the way an organization agrees to manage its services therefore there are many set standards that evaluate the service management system of the organizations. ExcelIT or Excel Communications Pty Limited was first found in the year 1991 (Lobban et al. 2017). Since then it has become one of the main suppliers of the telecommunication products for Samsung providing services all over the areas of Newcastle, Port Stephens, Central Cost, Hunter region of New South Wales and Australia wide. The regions the company has been providing services to, were becoming obsolete with the passing days. However, ExcelIT has been successful in keeping pace with the changing times (Franco 2015). It provides services for supply, maintenance and installation of Samsung Communications Solution to the clients in need of value added services, expertise and ideas. H owever, in recent times it was found that the customers were not essentially satisfied with the services provided by the ExcelIT organization. Therefore, it was very necessary to implement ITSM into the organizational structure because the organization wanted to adapt the perspective mythology to adapt to the key aspects (Galvan-Cruz et al. 2017). This would allow the organization to involve the primary performance indicators. ITSM would provide the integration of the flow of information across all the areas or on all the premises in the organization. It would thus enhance the integration of the technological services provided in the organization. ITSM implementation in ExcelIT would pull together the information via disparate systems for delivering both the consolidation of events and an effective visualization into a distinct view. It also allows the organization to resolve problems much faster than the organization could actually do before the implementation of the system. The IT SM can identify problems much faster and propose an effective way to resolve the same to aid to the service system of ExcelIT. It makes a counteractive action. It provides with workflow assessment to streamline the count of a company asset, change management and problem management. The ITSM system also implements event analysis and root-cause analysis helps to separate problems and get them to the proper group for resolution in no time. Brief summary of the engagement highlighted by Mr. Basu based on the iterative engagement approach of ISO/IEC 20000 certification journey As per the case study, there have been a major criteria highlighted by Mr. Basu on the iterative engagement approach of ISO/IEC 20000 certification journey. Generally, there are two models of engagement approach of ISO/IEC 20000 certification. They are the Waterfall engagement model and the Iterative engagement approach (Herrera 2017). In the Waterfall method, the system of certifying a company with ISO/IEC 20000 certification follows a very general rule. This includes the planning, auditing and execution of the certification process by handing over the certificates. This is a manual and irreversible approach into auditing function of ISO/IES 20000 certification (YouTube, 2018). On the other hand, iterative approach has an iterated journey with the tasks to perform being broken down to several pieces of task and then complete each task depending on those segregated models. In case of the case study, Mr. Basu had clearly stated that the iterative model is based on weekly work breakdow n by several interconnected steps flowing in a series including planning, gap analysis, team specific customisation, roles distribution, planning, go-live, monitoring, reporting, signing off and the auditing that follows after. Any system implementation process faces challenges during its implementation due to the internal and external problems arising in the organization (YouTube, 2018). These problems can be a challenge in implementing ITSM in the system. According to the case study, the major challenges that have been faced during the case study can be listed down as follows: Lack of Management Commitment: This is a major challenge arising due to the commitment issues that the management faces due to changing priorities and also due to the organizational changes in the structure halfway through the process. Organizational Change Concerns: Organization change in structure and in business process has the ability to create a major problem since this decision relies with the highest authorities in the organization. Therefore, the people in the lower authorities have very little involvement in the agenda including the junior and the mid-levelled staff. These challenges form a level of difficulty during the successful ITSM implementation in a system. ITSM processes relevant for ExcelIT to implement similar solutions as suggested in the case study The case study suggests that ExcelIT should implement the Iterative Model to improve their organizational service providing capability. This approach should start with the supervision of at least three consultants having no prior engagement to the organization. The gap analysis should be done to point out the issues with the service management system that the organization ExcelIT is facing. It needs to be analysed for the next two weeks. Firstly, test was performed for the existing service system (Lasrado, Vatrapu and Andersen 2015). Documentation needs to be checked thoroughly including the process documentation and the policy documentations to make out the situation perfectly. Effectiveness is to be tested next by analysing the practices of the organization and this is to be done by interviewing all of the stakeholders in the organization. After gap analysis, the identified problems are solved by redesigning the people, process, product and partner or the four Ps. The internal and external design models are to be checked next with the roles of process management, central point of contact and internal audits. The auditors should be distributed accordingly and ideally, the iteration approach thus run for almost 12 weeks to flawlessly implement ITSM in ExcelIT and should be handed over the ISO/IEC 20000 certification. It is noted that the implementation of ISO/IEC 20000 has resulted in benefitting the organization it has been certified with (Cots, Casadess and Marimon 2016). The three key benefits that the ISO/IEC certificate provides are to be listed as below: It aligns and improves the business processes and their practises. The practices and processes that a business follows may or may not be flawless. This can be a result of negligence, confusion, or many other factors, which affect the working strategic structure of an organization (Cots, Casadess and Marimon 2016). It may be possible that the organization has failed to satisfy the customers it has been serving to, which is remodelled by the ITSM implementation. It build up the relationship between the different departments in the organization, such as, this makes the business adapt to better clarity in definition and communication, responsibility and goals. It helps in revitalising the trust of the customers in the organization by ensuring them that the organization is reliable, efficient and trustworthy (Cots, Casadess and Marimon 2016). This increases the market base since the customers become increasingly intrigued with the organization itself as it becomes clear to them that there is no other priority to them as customer service providing. It strengthens the relationship between the organization and its customers and the organization never has to think about losing its target customer base. Business case to justify ISO/IEC 20000 certification project implementation at ExcelIT As the situation at the ExcelIT Company suggests, it needs to follow the Iterative framework model to implement ITSM and get the certification of the ISO/IEC 20000 certification (Ding 2015). This would follow the business case justification for the project implementation at the organization ExcelIT as listed below: Evaluation of the current practices Documentation and the evaluation of the differences Training teams as per the ISO/IEC 20000 standards Definition and implementation of the management system Implementation of ISO/IEC 20000 process Performing the internal Audit Performing the external pre-audit Performing external final audit Receiving of the ISO/IEC 20000 certification Conclusion Therefore, it can be concluded from the above case study that the implementation of ITSM in an organization benefits to the service management system of the organization. The case study helps in studying the fact of an organization called ExcelIT in Australia that had increasingly failed to satisfy their customers with the services provided to them. Therefore, the video case study that had Mr. Basu speaking about the benefits of ISO/IEC 20000 certification, describes that implementing ITSM in a organizational structure should be done in two ways, of which the iterative approach is much more reliable and popular amongst the others. The report had detailed description about the IT Service Management system and its implementation benefits into the organization ExcelIT. The second part of the assignment enlightened the facts about the iterative journey of the ISO/IEC 20000 certification system. How the iterative model is implied upon the organization to deliver the company with an effect ive ISO/IEC 20000 certification so that the organization can improve their quality of service management is described in details in the report. In the end, it is suggested that the before implementation it should be properly researched upon to open quite a vast range of possibilities serving as the initial idea to further implantations of the ISO/IEC 20000 certification. References Cortina, S., Barafort, B., Picard, M. and Renault, A., 2016, September. Using a Process Assessment Model to Prepare for an ISO/IEC 20000-1 Certification: ISO/IEC 15504-8 or TIPA for ITIL?. InEuropean Conference on Software Process Improvement(pp. 83-93). Springer, Cham. Cots, S. and Casadess, M., 2015. Exploring the service management standard ISO 20000.Total Quality Management Business Excellence,26(5-6), pp.515-533. Cots, S., Casadess, M. and Marimon, F., 2016. Benefits of ISO 20000 IT service management certification.Information Systems and e-Business Management,14(1), pp.1-18. Ding, Y., 2015. Service Delivery Standards (ITIL, COBIT, ETOM, ISO/IEC 20000, Etc.).Wiley Encyclopedia of Management. Franco, H., 2015.Customer service management system. U.S. Patent 9,224,147. Galvan-Cruz, S., Mora, M., O'Connor, R., Acosta-Escalante, F. and lvarez, F., 2017. An objective compliance analysis of project management process in main agile methodologies with the ISO/IEC 29110 entry profile.International Journal of Information Technologies and Systems Approach,10(1), pp.75-106. Herrera, P.C., 2017. Innovation in Information Technology Services: Framework to Improve the Effectiveness and Efficiency of Information Technology Service Management Processes, Projects and Decision Support Management.World Academy of Science, Engineering and Technology, International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering,11(8), pp.2003-2010. Lasrado, L.A., Vatrapu, R. and Andersen, K.N., 2015. Maturity models development in is research: a literature review. InIRIS Selected Papers of the Information Systems Research Seminar in Scandinavia 2015. Paper(Vol. 6). Laudon, K.C. and Laudon, J.P., 2016.Management information system. Pearson Education India. Lobban, F., Appleton, V., Appelbe, D., Barraclough, J., Bowland, J., Fisher, N., Foster, S., Johnson, S., Lewis, E., Mateus, C. and Mezes, B., 2017. An Iterative Case Study to Identify Key Factors Impacting on the Implementation of a Web-based Supported Self-Management Intervention for Relatives of People with Psychosis or Bipolar Experiences in a National Health Service: A Study Protocol.Implementation Science. Mesquida, A.L. and Mas, A., 2015. Integrating IT service management requirements into the organizational management system.Computer standards interfaces,37, pp.80-91. Pardo, C., Pino, F.J. and Garcia, F., 2016. Towards an Integrated Management System (IMS), harmonizing the ISO/IEC 27001 and ISO/IEC 20000-2 Standards.International Journal of Software Engineering and Its Applications,10(9), pp.217-230. Picard, M., Renault, A. and Barafort, B., 2015, September. A maturity model for ISO/IEC 20000-1 based on the TIPA for ITIL process capability assessment model. InEuropean Conference on Software Process Improvement(pp. 168-179). Springer, Cham. Ptak, C.A. and Schragenheim, E., 2016.ERP: tools, techniques, and applications for integrating the supply chain. Crc Press. nal, A., Karaomer, R.B. and Kaynak, O., 2017, September. Analysis of the Practices for the CMMI-SVC in an ISO/IEC 20000-1 Certified Organization. InEuropean Conference on Software Process Improvement(pp. 567-577). Springer, Cham. YouTube. (2018).Case study: Why you need ISO/IEC 20000 to ensure success?. [online] Available at: https://youtu.be/iyJLsV64s2k [Accessed 3 Apr. 2018].

Their Eyes Were Watching God Essays (718 words) -

Their Eyes Were Watching God How far can you see? Way, way off in the distance? But there is one sight always at the end of your vision: the horizon. Doesn't matter how far North, South, East, or West you go you are never going to get past the horizon. In the book Their Eyes Were Watching God, by Zora Neale Hurston, a lady named Janie searches for self and her place in the world. Throughout the book the concept of the horizon comes up, both figuratively and metaphorically. The horizon represents the ultimate goal, never to be reached, it contains everything we ever wanted, only some of which we can receive. The horizon symbolizes what people want and the ships on it symbolize our individual hopes and dreams. Hurston opens her book with the following paragraphs: Ships at a distance have every man's wish on board. For some they come in with the tide. For others they sale forever on the horizon, never out of sight, never landing until the Watcher turns his eyes away in resignation, his dreams mocked to death by Time. That is the life of men. Now, women forget all those things they don't want to remember, and remember everything they don't want to forget. The dream is the truth. Then they act and do things accordingly. (p.1) Here is the first instance of the horizon in the text. Although the narrator is unclear at this point there is still a definite voice talking. This voice seems to be the ultimate voice of reason and only pops up periodically in the story. The message is a little easier to discern. The ships represent hopes and dreams in the story, where the horizon is the ultimate goal, never to be reached. "That is the life of men." Men concentrate solely on the dreams themselves, never satisfied until they have accomplished whatever it is the goal which they have set out to reach. Women, however, know that it is not where you end up, but what you gain from the journey, that counts. The women can live without the fulfillment of their dreams as long as they gained something trying to get there. Another quote comes when Janie has just come to grips with the fact that marriage doesn't cause people to fall in love. Our "narrator" states, "Janie's first dream was dead, so she became a woman." (p.24) This quote goes along with the previous one. Janie became a woman, a person willing to except the loss of a dream and move on, knowing that something was gained in the process. The "horizon" claimed one of Janie's dreams, she would never be able to reach it. The horizon represents dreams, goals and hopes, but how does one reach it? Janie decides that the only way for her to reach her goals is to go out and experience life. Janie talks to Pheoby about her ideas for her future. Janie states, "Dis ain't no business proposition, and no race after property and titles. Dis is uh love game. Ah done lived Grandma's way, now Ah means tuh live mine." Janie's grandmother represents the voice of society, wanting her to be prim and proper. Janie reels from society's ideas and instead decides to go on her own instincts. Janie realizes that in order for her to reach her dreams she has to live life in her own way. At the very end of the story, Janie looks back at her life and is content. Janie states, "Here was peace. She pulled in her horizon like a great fish-net. Pulled it from around the waist of the world and draped it over her shoulder. So much of life in its meshes! She called in her soul to come and see." Janie tells us that she has reached her horizon, she was there and back and can tell us the tale. "She pulled in her horizon like a great fish-net." Janie has reached her goals in life and can carry them around in her mind. Janie gives us a message of hope, that we can achieve our goals if we so desire. So the horizon is there, at the end of sight, taunting us. Waving what we want in front of our faces and sticking it's tongue out in a grin. But this is only half the story. Hurston shows us with her story that we can achieve our goals. The horizon is there to be reached, not to be forbidden. The horizon becomes

A Case for Global Ethics

buy custom Windmere Trust Company essay

buy custom Windmere Trust Company essay This paper seeks to verify information about a service level agreement or contract. This discussion will be in relation to the Windmere Trust Company legal case. A service level agreement or contract is an agreement between a customer, and network service provider that describes what services the network service provider will give and it is usually in measurable terms. Most Internet service providers offer their customers with a service-level agreement. In the present times information system departments in central enterprises have approved the idea of writing a service level agreement and one of these leading companies is Windmere Trust Company. The importance of a service level agreement is to ensure the services being offered to the customers can be evaluated, justified, and at times compared with those of outsourcing network providers. Windmere Trust Company has adopted a new state of the art software system known as CASE Computer Assisted Software Engineering. This has been through the effort of the current Senior Vice President, Allan Bartt, who presented the idea in a management committee conference, in Toronto. The proposal presented in the meeting by the senior vice president aims at doing away with the current computers and in place putting up a mighty latest hardware platform. In addition, the senior vice president proposed a re-developing of all of the companys software systems by bringing in new tools. The meeting was a success as the council had accepted the proposal, and now all Alan Bartt had to do is bring the results. Windmere Trust Company is a comprehensive firm located in Canada. It deals majorly in trusts being the sixth largest trust company in Canada at the time of its inception in 1962. Currently the company has five main business groups- the real estate financing subsidiary, the equipment financing part, the savings division, finances and investment, and trust services, and mutual funds group. Windmeres current Chief Eecutive Officer-Scannell believed in effective information systems and the competitive value a firm gains from having an effective information system. To this effect, Scannell supported Allan Bartts plan to change the information system tools. The approval of Bartts proposal means that Windmere Trust Company will have to hire a service provider that will supply the information system department with the tools necessary for the upgrade. In the process, a service level agreement will be necessary between the chosen service provider and Windmere Trust Company. In this agreement, there are several issues that will be present including the percentage of the times the services will be available, the number of users of the tools, and particular performance benchmarks to which real performance will be periodically compared. In addition, the service level contract will provide the provision of usage statistics, help-desk response time for diverse categories of problems, dial-in contact availability, and the program for notification in advance of network alterations that may have an effect on the users. This will be necessary information as the company is a large company serving several people and with a high number of staff. Before the respective stakeholders of the company and service provider can sign this agreement, the two parties will have to provide information concerning the information systems, which in most cases is a large department of any company. At Windmere Trust Company, the information department consists of 80 personnel whose offices are in Vancouver. The section is split evenly between the operations group and the development and administrative staff. At this time, the companys original computer was a Micro data minicomputer, which at the time of its acquisition was remarkably advanced. Through the times of its operations, the company has adopted various advanced hardware and application software, which have seen the current efficiency of the company. Scannell was nott contented with the hardware and software applications present in the company as all the five main branches of the company were not productive by using the current information systems. Further research into the information system department revealed exceedingly difficult issues in the section, which required immediate attention. The departments costs were too high, and the staff number was ridiculously gargantuan. The recommendations included reducing the number of staff from 80 personnel to 20 and cutting down the budget cost. This would mean introducing new tools in the department that would be cost friendly and increase efficiency of the company. This was the idea of Allan Bartt who had just joined Windmere Trust Company. In this case, the service level agreement would have to indicate the following matters, which the information system department needed to transform. The number of minicomputers it will have to supply to the company because they needed to replace the current hardware and the new network will need to have scalability and responsiveness. The service provider will have to know the exact specifications that Windmere required to achieve its transformation goals in the information system department. On the part of the software, a new software application was to be put up using CASE tools. There would be user documentation for the new systems that will have online maintenance. All this will be in the service level agreement between the two stakeholders, which will be created once they come to an agreement. The service level contract plays the leading roles of describing the customers demands and ensuring that the supplier delivers in his works. In business, the customer is always right and, therefore, the service provider will be mandated to provide what the customer needs or describes in the document. The SLA distinguishes the duties of the customer and provider that ensures the customer knows whom to call in case of a problem. Buy custom Windmere Trust Company essay

Operations Management Essay Example | Topics and Well Written Essays - 2000 words - 2

Operations Management - Essay Example The employees would be subjected to training in the plant’s headquarters in Turin and then posted to the Greenfield site at Melfi to enhance the structure the factory. The new factory appears to be the assembly of the cars (Lanzara and Patriotta, 2007). Increased level of productivity levels; the results of the design conduct test; the organization reinstated by the employees appears an assumed basis of car manufacturing activities. This meant that the plant was assumed to have everything it needed at the snap of a finger. Later on the Fiat short term goals starts bearing fruits as the production levels increases. Fiat and its competitors know that the road to success begins for the company; as ten years down the line the company still recorded high levels of productivity and corporate success (Ciravegna and Maielli, 2011). Reduced industrial actions and stress level amongst the employees; the company success history gave it a name, the Melfi model. The organization encountere d a fall in April 2004; the break down appears prompted by the strikes, which paralysed the plant’s operation for a number of weeks (Heizer and Render, 2010). The plants, throughout, its operational years have never experienced such a situation. The strike significantly affected the plant as it received media coverage, these pauses as a danger to the future dealings of the firm. The strike sent mixed messages to individuals’ heads as the individuals seek to establish the root of the strike. Some ended up doubting the praised Fiat’s design strategy meant for Melfi factory. The field survey analysis suggested that the strike could have been a product of the repetitive application of generative pattern termed as the method and practice of (dis) assembling (DA) (Lanzara and Patriotta, 2007). Introducing a challenging and reducing process repetition among employees; the D/A patterns facilitated the reproduction of the factory’s undertakings and the repetitive works knowledge program that lead to monotony of work coupled with all the disadvantages accompanied by the reasoning. The results were tension and strenuous behavior within the employees; this led to clash and amendments of the factory’s institution process (Lanzara and Patriotta, 2007). How Did Fiat Redesign The Process And What Were The Elementary Technical Units. The use of integrated organization model; Melfi plants appears as the initiators of conversion to a fresh work setting working on the principle of minimum costs and maximum profits. The factory later divided its operations into four operation units (OU). The process appears responsible to the different stages involved in the production process. The processes include stamping body welding painting and assembly (Lanzara and Patriotta, 2007). The operation units were disintegrated further into several elementary technical units (UTE). At standard, the UTE contained between 80-100 employees and their supervisors. The UTE spill over to three shifts is the production structure of the incorporated factory. Whenever the system notes any faults in the structure the managements should be able to attribute the fault to a certain group of individuals or team (UTE) in a certain department. The task required an authoritative human agent with the ability to enforce or postpone the permit. This means what the machine cannot perform a human being is placed at